As one of the Nation's most popular origination
sites for home mortgages, Lending Tree continues
to draw customers with their catchy marketing
pitch, "When
Lenders compete, you win." But is there really a financial advantage to using
their service or have we just succumbed to their ubiquitous advertising?
The prospect of Lenders underbidding one another to get your business is certainly
an attractive proposition. However, when you delve a little deeper, there
are some other aspects of this service that we found many people either did not
consider or just did not know.
The first thing to note is the affect on your credit score.
When you initially
submit an application, Lending Tree pulls a copy of your credit report
which, according to their privacy policy, can then be sent to up to 9 Lenders.
However, we understand from interviews with members of the Lending Tree
network, the credit report that is sent with your application does not include
all the necessary information a Lender needs to accurately price your loan.
So each Lender will often times pull your credit as well, so they know in advance
if you qualify before contacting you. So before you've even gotten a phone
call, your credit may have been pulled up to 10 times. Which brings up another
good point, who are these Lenders that are calling you?
There is no way to distinguish who Lending Tree will send your information
to. And as far as we could tell through our investigation, the
qualifications for a lender or broker to become a member of their network are
at best, minimal. This is not to say that the members of the Lending Tree
network aren't necessarily reliable, but it would be comforting to know that
there were some stringent guidelines in place in order to join outside of just
paying the lead fees and transaction costs. Which again, is something else to
consider.
It states quite clearly in several locations on their site that "LendingTree,
LLC does not charge you a fee for its service in matching you with Lenders."
However, what you may not know is that Lending Tree charges each Lender $27 for
each application they send and upwards of a $1,000 for every application
that turns into a closed loan.* Now, common sense would dictate that even though
Lending Tree is charging the Lender and not you directly, those fees are
substantial and need to be covered by someone. It should come as no surprise
that our interviews confirmed that very often those charges from Lending
Tree are passed onto the customer in the form of inflated fees and/or rates.
This article is by no means an attempt to debase
Lending Tree or uncover any misdeeds. In fact,
the only thing Lending Tree is guilty of is effectual
marketing. However, we have highlighted yet another
reason why information is king and not necessarily
convenience.
*These are the figures dictated to us at the time of publication.